All studies

Impact Recruitment

Staffing & recruitment / 90 days

2.3× as many
employer enquiries.
More signed staffing work.

A clearer website and an AI chatbot helped Impact Recruitment turn more employer interest into 38 additional qualified leads, five more signed staffing orders, and C$58,160 in additional initial booked staffing revenue.

Client
Impact Recruitment
Calgary, Alberta, Canada
Services
Website redesign
Conversion optimization · AI website chatbot
Reporting period
July 12 – October 9, 2026
First 90 days after launch

2.3× refers to website staffing enquiries: 19 → 43 across comparable 90-day periods. Case study dated .

The website behind the results

See Impact for yourself.

Explore the live website (opens in a new tab)

Clear paths for employers and job seekers. Detailed staffing services. A straightforward way to request workers. Take a quick look, then explore the full website.

A quick scroll through Impact’s homepage, from staffing roles to services and employer information.

Visit website (opens in a new tab)
+109%

Improvement in website
enquiry conversion

24

Additional website
staffing enquiries

52

AI chatbot
conversations

14

Qualified employer leads
recovered by the chatbot

38

Total additional qualified
employer leads

C$58,160

Additional initial booked
staffing revenue

Employer-focused traffic rose just 8.5%. Website staffing enquiries rose from 19 to 43.

How the numbers were counted

The experience was there.
The path to an enquiry needed work.

978 19

Employer visitors → website enquiries
in the 90 days before launch

Impact Recruitment connects employers with skilled tradespeople, construction workers, and industrial staff. A commercial electrician, a reach truck operator, and a general labourer each need different experience. Employers needed to see those distinctions before getting in touch.

The website also served two audiences: companies looking to hire and people looking for their next assignment. Both mattered, but they needed separate information and separate next steps.

In the 90 days before launch, 978 employer-focused visitors generated 19 website staffing enquiries: a 1.94% conversion rate. Employers could also arrive with questions about available trades, temporary staffing, payroll arrangements, or timing while recruiters were busy or outside working hours.

The task was to make the services easier to understand, give employers confidence in the screening process, and help them send a useful staffing request—even when a recruiter was not immediately available.

Make it easier to explain
who the job needs.

Explore the live website (opens in a new tab)

Bostrom rebuilt the website around Impact’s actual services: temporary labour, permanent placement, project crews, and urgent staffing requests. Four changes gave employers a clearer route into the business.

  1. Separate paths for different industries.

    Skilled trades, construction, and industrial staffing became distinct entry points. Role information covered journeyperson electricians, B-pressure welders, plumbers, millwrights, HVAC technicians, labourers, carpenters, equipment operators, site supervision, and warehouse and manufacturing workers.

  2. Screening employers could understand.

    The site explained checks on experience, qualifications, credentials, references, and safety tickets before a worker starts.

  3. Staffing requests with useful details.

    The employer form asked for roles, headcount, location, start date, assignment duration, and relevant qualifications, giving recruiters a stronger starting point for follow-up.

  4. A clear route for each audience.

    Employers could request staff. Job seekers could register as candidates. The separation also made reporting and follow-up more useful.

The website result

1.94% 4.05%

Website enquiry conversion

With only 83 more employer visitors, the website generated 24 additional enquiries. Website-originated signed staffing orders rose from four to seven. Those three additional orders represented C$37,040 in initial booked staffing revenue.

See the three additional website orders
  • Two journeyperson electricians120 hours each × C$66/hr
    C$15,840
  • Three warehouse associates120 hours each × C$34/hr
    C$12,240
  • Two carpenters80 hours each × C$56/hr
    C$8,960

Initial approved hours on accepted staffing orders. Extensions, additional shifts, and future work are excluded.

A staffing question
didn’t have to wait.

52Conversations
14Qualified employer leads
2Signed staffing orders

Employers might be planning tomorrow’s crew late in the day, checking schedules in the evening, or deciding between temporary workers and a permanent hire. The chatbot gave them a way to ask a question and leave a staffing requirement.

  1. Answer practical service questions.

    Explain the trades covered, temporary staffing, screening, and the information needed before sourcing workers.

  2. Capture the actual requirement.

    Collect the role, headcount, start date, site location, and contact details for a recruiter to follow up.

  3. Keep candidate questions separate.

    Help job seekers understand registration without mixing those conversations into the employer pipeline.

In the first 90 days, the chatbot handled 52 conversations. After excluding job seekers, general questions, existing-employer conversations, and duplicates, Impact identified 14 additional qualified employer leads.

Two became signed staffing orders, worth C$21,120 in initial booked staffing revenue. Neither employer had initially submitted the regular staffing request form. Both started with a question on the website; Impact’s recruiters handled the recruitment work and confirmed the orders.

See the two chatbot-originated orders
  • Two welders80 hours each × C$62/hr · initial two-week assignment
    C$9,920
  • Four general labourers80 hours each × C$35/hr · initial two-week schedule
    C$11,200

Initial authorized assignment values only. These two orders are separate from the three additional website orders.

A little more traffic.
A very different result.

Employer enquiries tracked separately from candidate registrations. Duplicate opportunities removed across forms and chatbot conversations.

Impact Recruitment results for April 13 to July 11, 2026 compared with July 12 to October 9, 2026
MeasureBefore BostromApr 13 – Jul 11, 2026With BostromJul 12 – Oct 9, 2026
Employer-focused website visitors9781,061
Website enquiry conversion rate1.94%4.05%
Website staffing enquiries1943
Additional website enquiries024
AI chatbot conversations052
Qualified employer leads recovered by chatbot014
Total additional qualified employer leads038
Signed initial staffing orders Tracked channels49
Initial booked staffing revenue Tracked channelsC$42,560C$100,720
Additional initial booked staffing revenue+ C$58,160

On small screens, swipe the table to compare both periods

What these figures mean

The 38 additional qualified employer leads combine 24 additional website enquiries + 14 qualified chatbot leads, with duplicates removed. Across these tracked channels, signed initial staffing orders rose from four to nine.

All money figures are initial booked staffing revenue: the initial authorized value of accepted assignments. They are not profit or cash collected. Worker wages, payroll expenses, and other variable costs have not been deducted. Future extensions, extra shifts, repeat business, retainers, upgrades, and customer lifetime value are excluded. Quotes awaiting review, project approval, or future staffing decisions are also excluded.

Website enquiries: 43 ÷ 19 ≈ 2.3×. Conversion improvement: (4.05% ÷ 1.94% − 1) × 100 ≈ 109%, using the reported rates. Traffic: (1,061 − 978) ÷ 978 ≈ 8.5%.

The combined result

More of the right employers.
More signed work.

Website / 3 additional ordersC$37,040

Additional initial booked
staffing revenue

Chatbot / 2 additional ordersC$21,120

Additional initial booked
staffing revenue

First 90 days / 5 additional ordersC$58,160

Total additional initial booked
staffing revenue

Approximately C$19,387 per month in additional initial booked staffing value over the reporting period. A clearer website helped employers send better requests. The chatbot captured questions that became staffing opportunities. Impact’s recruiters took those conversations forward.

They could see the work.
Then make the decision.

Impact approached Bostrom for a better recruitment website: clearer services and an easier way for employers to request workers. Albert sent a working draft the team could open, test, and share before paying a deposit.

After launch, the focus moved to measurable outcomes: employer visits, staffing requests, qualified chatbot leads, and signed orders. Three months later, the website was playing a clearer role in the recruitment operation—explaining the services, capturing useful requests, and giving recruiters a stronger starting point.

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